Top 100 Matches: Empathetic Customer Service Agent
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Empathetic Customer Service Agent
The script is a classic de-escalation scenario within a Customer Support context. The voice needs to bridge the gap between corporate professionalism and genuine human empathy. To effectively deliver this apology, the voice cannot be robotic; it must possess warmth and patience to reassure a frustrated customer. High articulation is essential for phone/IVR clarity, but the tone must remain soft enough to avoid sounding defensive.
Primary Recommendation:Both Voice
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| Rank | Rated | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 206Hz | 171 | 51% | 6/10 | 19% | ||||
Play Ava Sample | |||||||||
| 2 | 118Hz | 184 | 56% | 5/10 | 30% | ||||
Play Andrew Sample | |||||||||
| 3 | 198Hz | 165 | 51% | 6/10 | 24% | ||||
Play Clara Sample | |||||||||
| 4 | 220Hz | 173 | 55% | 5/10 | 27% | ||||
Play Standard-F Sample | |||||||||
| 5 | 229Hz | 174 | 54% | 6/10 | 26% | ||||
Play Sara Sample | |||||||||
| 6 | 193Hz | 154 | 51% | 5/10 | 20% | ||||
Play Claire - Narration Sample | |||||||||
| 7 | 210Hz | 167 | 51% | 6/10 | 21% | ||||
Play Aria Sample | |||||||||
| 8 | 203Hz | 176 | 54% | 6/10 | 20% | ||||
Play AvaMultilingualNeural Sample | |||||||||
| 9 |  AWS | 207Hz | 188 | 41% | 8/10 | 24% | |||
Play Danielle Sample | |||||||||
| 10 | 205Hz | 152 | 48% | 3/10 | 32% | ||||
Play Emily Sample | |||||||||
| 11 | 138Hz | 149 | 54% | 5/10 | 27% | ||||
Play Matthias - Conversational (US) Sample | |||||||||
| 12 | 146Hz | 187 | 60% | 6/10 | 31% | ||||
Play Sheldon Sample | |||||||||
| 13 | AWS | 190Hz | 165 | 46% | 5/10 | 29% | |||
Play Salli Sample | |||||||||
| 14 | 202Hz | 175 | 39% | 2/10 | 28% | ||||
Play Bria Sample | |||||||||
| 15 | 124Hz | 155 | 59% | 5/10 | 28% | ||||
Play Icarus Sample | |||||||||
| 16 | 110Hz | 165 | 51% | 3/10 | 27% | ||||
Play Eric Sample | |||||||||
| 17 | 215Hz | 161 | 56% | 5/10 | 31% | ||||
Play Ashley Sample | |||||||||
| 18 | 211Hz | 162 | 57% | 5/10 | 30% | ||||
Play Bella Sample | |||||||||
| 19 | 125Hz | 184 | 53% | 6/10 | 39% | ||||
Play Liam Sample | |||||||||
| 20 | 210Hz | 162 | 54% | 5/10 | 26% | ||||
Play Monica Sample | |||||||||
| 21 | 193Hz | 158 | 51% | 5/10 | 32% | ||||
Play Abbi Sample | |||||||||
| 22 | 220Hz | 173 | 55% | 5/10 | 27% | ||||
Play Neural2-F Sample | |||||||||
| 23 | 217Hz | 185 | 51% | 7/10 | 27% | ||||
Play Despina Sample | |||||||||
| 24 | 202Hz | 169 | 43% | 5/10 | 29% | ||||
Play Vivian Sample | |||||||||
| 25 | 131Hz | 135 | 63% | 3/10 | 33% | ||||
Play Prabhat Sample | |||||||||
| 26 | 120Hz | 164 | 53% | 5/10 | 31% | ||||
Play Neil Sample | |||||||||
| 27 | 229Hz | 169 | 52% | 3/10 | 30% | ||||
Play Amber Sample | |||||||||
| 28 | 202Hz | 187 | 54% | 6/10 | 24% | ||||
Play Wavenet-G Sample | |||||||||
| 29 | 220Hz | 173 | 55% | 6/10 | 27% | ||||
Play Wavenet-F Sample | |||||||||
| 30 | 257Hz | 166 | 50% | 5/10 | 17% | ||||
Play Iris - Conversational Sample | |||||||||
| 31 | 192Hz | 205 | 51% | 8/10 | 24% | ||||
Play Jenny Multilingual V2 Sample | |||||||||
| 32 | 203Hz | 166 | 43% | 6/10 | 17% | ||||
Play Andromeda (Aura 2) Sample | |||||||||
| 33 | 202Hz | 187 | 54% | 6/10 | 24% | ||||
Play Neural2-G Sample | |||||||||
| 34 | 128Hz | 175 | 52% | 5/10 | 29% | ||||
Play Darren Sample | |||||||||
| 35 | 190Hz | 168 | 48% | 5/10 | 23% | ||||
Play Nancy Sample | |||||||||
| 36 | 113Hz | 167 | 56% | 3/10 | 30% | ||||
Play Christopher Sample | |||||||||
| 37 | 189Hz | 168 | 50% | 4/10 | 21% | ||||
Play Jenny Sample | |||||||||
| 38 | 124Hz | 161 | 43% | 5/10 | 22% | ||||
Play Jace Sample | |||||||||
| 39 | 133Hz | 188 | 49% | 6/10 | 32% | ||||
Play Gage Sample | |||||||||
| 40 | 133Hz | 159 | 51% | 5/10 | 29% | ||||
Play Dorian Sample | |||||||||
| 41 | 234Hz | 192 | 54% | 6/10 | 27% | ||||
Play Neural2-H Sample | |||||||||
| 42 | 176Hz | 196 | 46% | 6/10 | 20% | ||||
Play Hera (Aura 1) Sample | |||||||||
| 43 | 214Hz | 168 | 57% | 5/10 | 24% | ||||
Play Annette Sample | |||||||||
| 44 | 226Hz | 158 | 49% | 3/10 | 30% | ||||
Play Leah Sample | |||||||||
| 45 | 200Hz | 153 | 56% | 5/10 | 26% | ||||
Play Libby Sample | |||||||||
| 46 | 210Hz | 163 | 55% | 5/10 | 31% | ||||
Play Cora Sample | |||||||||
| 47 | 196Hz | 165 | 56% | 6/10 | 25% | ||||
Play Rain Sample | |||||||||
| 48 | 141Hz | 189 | 53% | 6/10 | 33% | ||||
Play Wavenet-D Sample | |||||||||
| 49 | 118Hz | 168 | 50% | 5/10 | 31% | ||||
Play Elimu Sample | |||||||||
| 50 | 124Hz | 168 | 48% | 5/10 | 32% | ||||
Play Hermes (Aura 2) Sample | |||||||||
| 51 | 111Hz | 167 | 46% | 6/10 | 26% | ||||
Play James Sample | |||||||||
| 52 | 161Hz | 204 | 40% | 6/10 | 27% | ||||
Play Beth (Legacy) Sample | |||||||||
| 53 | 236Hz | 148 | 53% | 5/10 | 27% | ||||
Play Tina Sample | |||||||||
| 54 | AWS | 136Hz | 153 | 47% | 3/10 | 30% | |||
Play Brian Sample | |||||||||
| 55 | 217Hz | 163 | 53% | 3/10 | 34% | ||||
Play Isla Sample | |||||||||
| 56 | 217Hz | 193 | 50% | 6/10 | 22% | ||||
Play Xiaochen Multilingual Sample | |||||||||
| 57 | 137Hz | 172 | 52% | 6/10 | 25% | ||||
Play Jacob Sample | |||||||||
| 58 | 137Hz | 173 | 51% | 6/10 | 30% | ||||
Play Freddie - Conversational Sample | |||||||||
| 59 | 126Hz | 172 | 51% | 5/10 | 29% | ||||
Play Daniel - Conversational Sample | |||||||||
| 60 | 108Hz | 196 | 52% | 6/10 | 34% | ||||
Play Richard Sample | |||||||||
| 61 | 207Hz | 179 | 53% | 6/10 | 25% | ||||
Play Sophia - Conversational Sample | |||||||||
| 62 | 206Hz | 167 | 48% | 7/10 | 22% | ||||
Play Aoede Sample | |||||||||
| 63 | AWS | 135Hz | 199 | 45% | 6/10 | 30% | |||
Play Stephen Sample | |||||||||
| 64 | 238Hz | 186 | 64% | 8/10 | 29% | ||||
Play Lindsey Sample | |||||||||
| 65 | 166Hz | 180 | 56% | 6/10 | 34% | ||||
Play Neural2-C Sample | |||||||||
| 66 | 117Hz | 201 | 52% | 6/10 | 27% | ||||
Play Cornelius Sample | |||||||||
| 67 | 192Hz | 181 | 58% | 6/10 | 29% | ||||
Play Donna Sample | |||||||||
| 68 | 217Hz | 161 | 55% | 5/10 | 28% | ||||
Play Elsie Sample | |||||||||
| 69 | 105Hz | 152 | 44% | 3/10 | 45% | ||||
Play Josh Sample | |||||||||
| 70 | 153Hz | 165 | 55% | 5/10 | 30% | ||||
Play Wavenet-B Sample | |||||||||
| 71 | 127Hz | 160 | 54% | 5/10 | 41% | ||||
Play Peter - Narration (US) Sample | |||||||||
| 72 | 219Hz | 149 | 37% | 5/10 | 25% | ||||
Play Demi Sample | |||||||||
| 73 | 198Hz | 160 | 52% | 6/10 | 31% | ||||
Play Ruby - Conversational Sample | |||||||||
| 74 | 198Hz | 157 | 51% | 3/10 | 27% | ||||
Play Pearl - Conversational Sample | |||||||||
| 75 | 152Hz | 161 | 51% | 6/10 | 31% | ||||
Play Iapetus Sample | |||||||||
| 76 | 166Hz | 180 | 56% | 6/10 | 34% | ||||
Play Wavenet-C Sample | |||||||||
| 77 | 199Hz | 180 | 43% | 6/10 | 22% | ||||
Play Xiaoxiao Multilingual Sample | |||||||||
| 78 | 139Hz | 154 | 44% | 5/10 | 24% | ||||
Play Paul - Narration Sample | |||||||||
| 79 | 140Hz | 164 | 37% | 5/10 | 18% | ||||
Play Justin Sample | |||||||||
| 80 | 239Hz | 169 | 40% | 5/10 | 23% | ||||
Play Carly Sample | |||||||||
| 81 | 135Hz | 169 | 54% | 5/10 | 32% | ||||
Play Ryan Sample | |||||||||
| 82 | 162Hz | 174 | 53% | 6/10 | 20% | ||||
Play Neural2-A Sample | |||||||||
| 83 | 233Hz | 161 | 51% | 6/10 | 28% | ||||
Play Sulafat Sample | |||||||||
| 84 | 202Hz | 167 | 56% | 3/10 | 31% | ||||
Play Joanna Sample | |||||||||
| 85 | 118Hz | 171 | 49% | 3/10 | 22% | ||||
Play Thomas Sample | |||||||||
| 86 | 122Hz | 173 | 51% | 3/10 | 27% | ||||
Play Derek Sample | |||||||||
| 87 | 140Hz | 207 | 49% | 5/10 | 31% | ||||
Play Tanner Sample | |||||||||
| 88 | 151Hz | 170 | 58% | 2/10 | 28% | ||||
Play Dominic Sample | |||||||||
| 89 | 175Hz | 162 | 54% | 5/10 | 26% | ||||
Play Sam Sample | |||||||||
| 90 | 205Hz | 183 | 39% | 6/10 | 26% | ||||
Play Melody (Legacy) Sample | |||||||||
| 91 | 201Hz | 162 | 63% | 6/10 | 27% | ||||
Play Park Sumin Sample | |||||||||
| 92 | 137Hz | 155 | 55% | 6/10 | 29% | ||||
Play Phineas Sample | |||||||||
| 93 | 209Hz | 164 | 55% | 5/10 | 29% | ||||
Play Wavenet-C Sample | |||||||||
| 94 | 136Hz | 159 | 50% | 5/10 | 26% | ||||
Play Tim Sample | |||||||||
| 95 | 151Hz | 167 | 53% | 6/10 | 27% | ||||
Play Connor Sample | |||||||||
| 96 | 110Hz | 164 | 55% | 5/10 | 32% | ||||
Play Wavenet-D Sample | |||||||||
| 97 | 153Hz | 165 | 55% | 6/10 | 30% | ||||
Play Standard-B Sample | |||||||||
| 98 | 141Hz | 196 | 45% | 3/10 | 32% | ||||
Play Rex Sample | |||||||||
| 99 | 161Hz | 181 | 54% | 6/10 | 28% | ||||
Play Guy Sample | |||||||||
| 100 | 117Hz | 183 | 48% | 6/10 | 27% | ||||
Play Luke Sample | |||||||||
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